Update:

12/05/2020 Upon assessment of the recent, unprecedented rise in the rate of increase in COVID-19 cases, hospitalizations, and test positivity rates across California, the California Department of Public Health (CDPH) is taking immediate actions to prevent the spread of the virus. This order shal ltake effect on December 5,2020 at 1259 pm PST. The Terms of this Order shall remain in place for at least three weeks from the date the order takes effect in a Region and shall continue until CDPH’s four-week projections of the Region’s total available adult ICU bed capacity is greater than or equal to 15%. Once lifted salons in California and Los Angeles county will be allowed to operate indoors at 20% capacity. I will be contacting everyone who had an appointment scheduled during this time with a plan. I will plan to reopen Jan 6th please fill out an intake form for any appointment requests and I will contact you to confirm a date/time. I will be doing 3 clients per day to limit the number of people in the salon as well as to be able to properly sanitize between clients. Safety is of the utmost importance to me. I realize that you may be anxious to get your hair done, but I kindly ask for your patience with the new normal, I am working on following the guidelines to stay open, to stay healthy and to get back to the way things used to be. I am so excited to welcome you in & create a sanctuary for self-care. Below you will find policies to help prevent the spread of COVID-19. 

Feel safer at home? THAT’S OKAY!

Please do not feel obligated to rush for your next hair appointment! I am looking forward to seeing you and hugging you (in the future) but if you do not feel comfortable coming into the salon for your hair services, please wait, let me know & we can figure out an alternative like root touch up kits and product drop offs.

Feel sick? STAY HOME!

If you or a family member have been feeling unwell or sick in the past 72 hours please make sure to stay home, reschedule or cancel under the cancellation policy.

If you are feeling unwell or have the following symptoms please do not enter the building. 

Symptoms include fever, cough & shortness of breath. 

Have questions? PLEASE ASK!

Your safety is my highest priority. Please reach out to me directly with any safety or COVID-19 policy questions. 

Robyn: Robynlozano@robynlohair.com

Salon Prevention Practices Include:

Physical distancing to the maximum extent possible while doing services.

Use of face coverings by stylists and clients.

Frequent hand-washing and regular cleaning of high-touch salon surfaces and disinfection of all equipment.

Stylist stations 6 feet apart to leave space for social distancing.

One on One appointments with me, no other stylists or clients in the salon.

Prior to Your Appointment:

Please make sure you have a clean mask, a mask must be worn at all times during your appointment.*Please note masks must be the style that wraps around the ear; I will provide a disposable mask if you do not have one*.

This will be a cash-free environment please have card contactless payment or apple pay available.

No additional guests, children, or pets will be allowed in with you to your appointment.

Please do not bring any personal items like beverages, food, or jackets. (handbags are allowed)

All equipment and salon surfaces will be cleaned between each client with EPA registered disinfectant that demonstrates bactericidal, fungicidal, and virucidal activity and is approved for COVID-19.

Upon your arrival at the salon please contact me via text (818)572-6688 to let me know you have arrived.

While the door may remain open for airflow please do not enter the salon. Once I am properly sanitized and ready I will invite you in. 

Your Appointment Time:

Unfortunately, as much as I would like to I will not be able to greet you with a hug or handshake.

Please wash or sanitize your hands upon entering the salon.

A face mask must be worn for the duration of your service. *Please note masks must be the style that wraps around the ear; I will provide a disposable mask if you do not have one*.

I cannot express how much I have missed you but for both our comfort, I will avoid excessive talking. 

A clean towel and drape will be used on every client 

I encourage you to process outside to reduce exposure time and get fresh air.

I will not be serving refreshments during this time.

After reviewing all COVID-19 guidelines as well as base pricing & policies please fill out the appointment intake form below with the services your in need of, availability, and contact info. Based on your intake form I will be selecting the best appointment date/time for you. Then you will be receiving a text as well as an email with a confirmation. If that appointment time doesn't work, you can reschedule, however access to online booking for scheduling & rescheduling will remain closed until Nov 15th and or everyone from my waitlist has been scheduled. I realize this isn't ideal, but with 20 guests to still accommodate, this is the most structured option & I will do my absolute best to get you well taken care of.